About the Hotel

MORE

About Us

History:

Castleknock Hotel is an award-winning 4-star hotel set in beautiful grounds, right on the doorstep of Dublin. Venture into the leafy surroundings of the Phoenix Park, explore the Strawberry Beds alongside the northern banks of the River Liffey or simple retreat to the outdoor heated patio with a revitalising cocktail as you overlook the magnificent grounds of the golf course. With an 18-hole golf course, a deluxe day spa, a well-equipped leisure centre, award-winning restaurants and welcoming bars, Castleknock Hotel is everything you could want from a great hotel, all under one roof and within easy reach of everything that Dublin has to offer. CLICK HERE for our special offers.

Information about the Hotel and Staff

Vision Statement

Our vision is to be the number one hotel for conferencing, leisure and weddings in West Dublin

Mission Statement

Our mission is simple; We deliver exceptional guest experiences through our warm and friendly team who are driven by innovation, value and quality.

Core Values

• Innovation

• People Quality

• Consistency

• Social Responsibility

• Continuous Growth

• Loyalty

• Ambition

• Teamwork

Castleknock Hotel Quality Policy

At Castleknock Hotel, we acknowledge that our success is completely dependent on the care we provide to our guest. Our team will display ongoing commitment to exceeding your expectations by a process of continuous improvement at all levels of our business.

It is our ultimate intention to be the premier four star hotel in Dublin. Clear lines of communication through departmental meetings and regular training sessions will ensure that every member of our team is aware of their responsibility for delivering and achieving quality.

The accomplishment of this goal is supported by our quality statement and standard operating procedures. Our policy is also complimented by our proactive approach to anticipating your needs.

The key to sustaining our quality policy is continuous improvement, which is facilitated through our involvement and commitment to the optimum programme. Our performance is reviewed on a regular basis and improvements are made where necessary. Your feedback is encouraged throughout this process.

Guy Thompson

General Manager