Our event at the Castleknock Hotel was a huge success. What a fantastic venue! The staff were amazing - nothing was too much bother for them. As often happens with events, we had a few unforeseen issues that we required the hotel to help us out with at the last minute. Every member of the Castleknock team that we dealt with went out of their way to accommodate us and it was very much appreciated.
When organising a conference for over sixty people based in three different locations in Ireland – Belfast, Dublin and Cork – we required a venue that would be convenient for everyone and that would minimise travel costs. The Castleknock Hotel became the preferred venue due to its ideal situation close to the M1 and M50 and its convenience to a commuter train line from Dublin city centre.
We held a one-day residential course at the hotel, incorporating dinner and post-dinner drinks for sixty people. From our first approach to the conferencing team at the Castleknock Hotel, we were impressed by their professionalism and helpfulness. Ciara and her team were proactive in their attitude to helping us organise all aspects of the day (and evening). They were flexible with us in our preparations, actively encouraged us to come out and discuss room setup, and understood how last-minute issues were unavoidable, such as numbers changing almost daily.
The feedback from the actual running of the event was first class – all agreed that it was perfectly located, the rooms were the right size, and the conference delegates were all comfortable throughout. Those who opted to play golf the next day also left happy!
The food could not be faulted, and special note was taken of dietary requirements. The accommodation too was very suitable for this group of often-picky accountants! What was particularly pleasing to note was that Ciara sought our feedback on what could have gone better, which showed us that they were willing to go the extra mile and strive to improve further.
SQT, a training provider, has been using the Castleknock Hotel for the past six years as our main venue for delivering training programmes in Dublin. Selecting an appropriate venue for training is an essential part of our quality system. This hotel fully understands the concept of ‘meeting customer needs’. We have found the management and staff to be extremely helpful, responsive and professional. We would without hesitation recommend Castleknock Hotel as a conference venue.
I would have no hesitation in using the Castleknock Hotel again due to its first-class location, service and quality. We hold our quarterly sales meetings in Castleknock Hotel & County Club and have always found them to be extremely professional in all our dealings. Their staff have gone above and beyond to ensure our events run as smoothly as possible, they are always welcoming and helpful during our stay. I would have no hesitation in recommending the Castleknock Hotel & County Club as a venue for any corporate event or conference. Ciara in particular is a pleasure to deal with, make sure she gets you the special smarties cookies - they are a must try.
I have been working alongside the Castleknock Hotel team since it opened its doors in 2005. Ciara & her team are so reliable & professional and a pleasure to work with. I know I can pick up the phone any time of the day or evening if needs be and nothing is ever a problem. Castleknock Hotel take the hassle out of organising any event, as I know once I pass of the brief everything is in hand & I can turn up on the day of the event stress free.
The standard of Castleknock Hotels Conference facilities is excellent with well-appointed rooms and fantastic state of the art conference equipment. Their Conference & Event Team always know the best layout & room choice for your event, and are always on board with helpful suggestions. I can pay no higher compliment than to say we would have no hesitation in recommending Castleknock Hotel to anyone considering organising a conference or meeting of any description. You won’t be disappointed.
We've used Castleknock Hotel for product launches and staff training sessions on numerous occasions in recent years. In each instance, we've found the staff to be extremely accommodating and flexible with a can-do attitude, the catering first class and facilities first rate.
We have held numerous meetings and events in Castleknock Hotel and have always found both the office and the operations staff a pleasure to deal with. The level of service and the food is always second to none.