The event was a great success and the guests/delegates that I got to chat with echoed this. I cannot thank the team at the hotel enough; the service was impeccable throughout. I would like to say a few special thank you’ s to those who went over and beyond; to Valerie in bookings who has been so patient with my several emails, to the lovely lady on reception (shortish dark hair) who always has a smile on her face and the most pleasant and helpful nature. To Miro (apologies if I have got his name wrong) who nothing was too much trouble and was always at hand when we needed something. To Daniel, who works like a trojan and was incredibly helpful and available when we needed his help. To Kevin who was very professional and ensured our evening event ran smoothly. To Martin - our toastmaster – absolutely brilliant and confident at what he does, and always wears a smile on his face. To the chef/s – the food was delicious and the best we have had at one of these events (I’ve been doing them since 2003!). To the waiting staff, who got our food out on time, hot and discretely. The bar staff who looked after us throughout our stay. And finally to you… you have been amazing, always responsive efficient and helpful – thank you so much to all mentioned above and those who I will no doubt have missed.
We held a company party at the hotel on Friday night, stop the lights you nailed it! Everyone who attended were so impressed by every member of your team. From the thorough yet sensitively delivered Covid checks at the lobby through to the table service at the dinner table were handled in such a professional, friendly and courteous manner. Your mission states that you deliver exceptional guest experiences through a warm and friendly team who are driven by innovation, value and quality - you nailed it. The Castleknock team represents among the highest levels of customer service I have experienced in a long time. This was our first corporate function since lockdown and your team made it memorable. Anne Marie, Ger and Niamh engaged with us from the start to make sure the planning and execution of the event worked well. During the evening Miro, Brian and Chloe made sure every single request asked of them was delivered. Your team delivered - something everyone should take great pride in.
From the presentation of the room, the quality of table service to the cleanliness of the room and facilities- everything you did has set a high standard of excellence for your industry. We have many corporate events with guests from all over Europe and without hesitation, we will be recommending the Castleknock Hotel when Dublin is on the agenda.
Well done and thank you to everyone involved, you made a corporate event seem personal, friendly and enjoyable for every member of staff.
Mums and Tots
We had a wonderful event today. The staff were so helpful and efficient as usual. The cookies and macaroons were delicious! The Tower Suite looks stunning with its renovation too!
Thanks so much for making everyone feel so comfortable in these difficult times with Covid. The venue, food and hospitality was excellent. Overall it was a fabulous day. We will certainly be using your venue again. Maeve, Hewlett Packard.
Many thanks for all of your help, the team were excellent and answered our every request. We also received really positive feedback from our dealers on the venue and standard of service.
We had a fantastic day and received really positive feedback. Thank you very much for all your help. A big thanks to Miro, Syed and all of the team for their help over the two days.
Reed Footcare Clinic
I just wanted to revert to thank you for the amazing service we got from your team for our recent event! We were blown away! Your team really looked after us and as a result we’d like to book our next event with you!
Thank you to each and every member of staff who looked after us so well yesterday and last night. Every detail was perfect. Our meal last night was absolutely incredible – we haven’t stopped talking about it! The food and presentation was excellent! And the young man who looked after us all evening was tremendous! A first class, five star service. No doubt we’ll be back.
Kí (Klasvik - Faroe Island Football Team)
We wish to thank you for an incredible service during our stay at Castleknock Hotel. You were all so kind and professional, and you and your staff fulfilled all the needs of our group - even with all our last minute changes. This is one of the best hotels we have stayed at.
Everything was just perfect (despite the weather). The Lime Tree Bar is such a nice space, and although it would have been nice to sit outside if it had been sunny, it was ideal inside. And I've had a lot of compliments about the food.
The event was a huge success and I can't thank you and your team enough. Kevin was absolutely phenomenal and everything was as we hoped and more, he really went above and beyond for us, especially with the last minute changes we had, he handled everything so well and with ease and we couldn't fault a single thing. Compliments to the chef also, his selection was amazing and went down a treat. So a huge thank you to you all.
I had nothing but positive feedback from everyone. The food was amazing, everyone loved the food and the service was fantastic. We will definitely be back for another event.
Everything went really well. Everyone enjoyed the conference, they loved the hotel and seemed to have a good time.
Irish Aviation Authority
I would just like to say thank you to the staff at the Castleknock Hotel for looking after our group. Everyone was very happy with their stay, the accommodation was perfect, the staff were friendly and courteous and the experience was enjoyed by all our visitors from Europe. I myself would like to pass on a special thanks to Damien Murphy, a credit to the hotel. He was very helpful and friendly, happy to answer any questions that we had and always said hello when passing.
All our visitors really enjoyed themselves and were delighted with their visit. I would highly recommend your hotel to any family, friends or work colleagues in the future.
Royal College of Surgeons
The event was excellent and the venue and staff were very accommodating to our needs.
Our event at the Castleknock Hotel was a huge success. What a fantastic venue! The staff were amazing - nothing was too much bother for them. As often happens with events, we had a few unforeseen issues that we required the hotel to help us out with at the last minute. Every member of the Castleknock team that we dealt with went out of their way to accommodate us and it was very much appreciated.
Ernst & Young
When organising a conference for over sixty people based in three different locations in Ireland – Belfast, Dublin and Cork – we required a venue that would be convenient for everyone and that would minimise travel costs. The Castleknock Hotel became the preferred venue due to its ideal situation close to the M1 and M50 and its convenience to a commuter train line from Dublin city centre.
We held a one-day residential course at the hotel, incorporating dinner and post-dinner drinks for sixty people. From our first approach to the conferencing team at the Castleknock Hotel, we were impressed by their professionalism and helpfulness. Ciara and her team were proactive in their attitude to helping us organise all aspects of the day (and evening). They were flexible with us in our preparations, actively encouraged us to come out and discuss room setup, and understood how last-minute issues were unavoidable, such as numbers changing almost daily.
The feedback from the actual running of the event was first class – all agreed that it was perfectly located, the rooms were the right size, and the conference delegates were all comfortable throughout. Those who opted to play golf the next day also left happy!
The food could not be faulted, and special note was taken of dietary requirements. The accommodation too was very suitable for this group of often-picky accountants! What was particularly pleasing to note was that Ciara sought our feedback on what could have gone better, which showed us that they were willing to go the extra mile and strive to improve further.
SQT Training Ltd
SQT, a training provider, has been using the Castleknock Hotel for the past six years as our main venue for delivering training programmes in Dublin. Selecting an appropriate venue for training is an essential part of our quality system. This hotel fully understands the concept of ‘meeting customer needs’. We have found the management and staff to be extremely helpful, responsive and professional. We would without hesitation recommend Castleknock Hotel as a conference venue.
Synthes Medical Ireland
I would have no hesitation in using the Castleknock Hotel again due to its first-class location, service and quality. We hold our quarterly sales meetings in Castleknock Hotel & County Club and have always found them to be extremely professional in all our dealings. Their staff have gone above and beyond to ensure our events run as smoothly as possible, they are always welcoming and helpful during our stay. I would have no hesitation in recommending the Castleknock Hotel & County Club as a venue for any corporate event or conference. Ciara in particular is a pleasure to deal with, make sure she gets you the special smarties cookies - they are a must try.
Creative Labs Ireland
I have been working alongside the Castleknock Hotel team since it opened its doors in 2005. Ciara & her team are so reliable & professional and a pleasure to work with. I know I can pick up the phone any time of the day or evening if needs be and nothing is ever a problem. Castleknock Hotel take the hassle out of organising any event, as I know once I pass of the brief everything is in hand & I can turn up on the day of the event stress free.
The standard of Castleknock Hotels Conference facilities is excellent with well-appointed rooms and fantastic state of the art conference equipment. Their Conference & Event Team always know the best layout & room choice for your event, and are always on board with helpful suggestions. I can pay no higher compliment than to say we would have no hesitation in recommending Castleknock Hotel to anyone considering organising a conference or meeting of any description. You won’t be disappointed.
We've used Castleknock Hotel for product launches and staff training sessions on numerous occasions in recent years. In each instance, we've found the staff to be extremely accommodating and flexible with a can-do attitude, the catering first class and facilities first rate.
We have held numerous meetings and events in Castleknock Hotel and have always found both the office and the operations staff a pleasure to deal with. The level of service and the food is always second to none.